Privacy Policy

Privacy Policy

Introduction

Welcome to https://balloon-flights-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users accessing our website and utilizing our services. By using our platform, you agree to the terms outlined here, in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparence and Accountability of Data (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You sign up as an authorized user for our services.
  • You visit or navigate through our websites linked to this policy.
  • You communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes usernames, passwords, and account settings you provide when creating an account on our platform.
  • Payment Information: Details such as your credit/debit card numbers, expiration dates, and billing addresses are collected for secure transactions.
  • Financial Information: We may store records of your financial dealings with us, including transaction history and balances.
  • Purchase Information: Data related to the products or services you buy from us, including order details and preferences.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data may be collected for analytics and personalization.
  • Location Data: If you choose to share it, your geographic location can help us provide location-based services.
  • Feedback and Reviews: We value your input and may collect comments, reviews, and survey responses.
  • Social Media Information: When you interact with our social media pages, we might gather data from your social media profiles (with your consent).
  • Product Information: Details about the products or services that interest you, including preferences and interaction history.

We obtain this data through direct user input, automated systems, and third-party partners who assist in our operations, all while adhering to strict data privacy standards.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login.
  • Preference Cookies: They remember your settings and preferences to personalize your experience.
  • Analytics Cookies: Used by our third-party analytics partners to track site usage and performance, helping us improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, we delete or anonymize it securely.

Security Measures

The security of your data is paramount to us. We implement robust organizational and technical safeguards to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data both at rest and in transit.
  • Secure login mechanisms with multi-factor authentication where applicable.
  • Regular security audits and updates to protect against emerging threats.
  • Training our employees on data privacy best practices.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive information about the data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our use of your data under specific conditions.
  • Portability: Receiving your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for legitimate interests.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise any of these rights, please contact our Data Privacy Team via email at [email protected] or by post to the provided address in the Contact section. We will respond within the required time frame as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and we will notify you of any significant changes via our website or by email. Please review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

We appreciate your trust in our services, and we are committed to maintaining the highest standards of data protection.